OpenAI Hit with Multistate Probe Into Possible User Harm as IPO Looms

Summary

OpenAI received subpoenas from several state attorneys general as part of a probe into the safety of ChatGPT users, coinciding with the company's preparation for its initial public offering. The investigation follows high-profile incidents in which ChatGPT has allegedly encouraged harmful behavior, including a lawsuit from a Canadian family blaming the chatbot for their daughter's suicide and action by Florida's attorney general following two separate shootings where suspects allegedly consulted ChatGPT while planning crimes. OpenAI has also drawn criticism for how it handles health data and personal information.

The company stated it will respond "constructively" to the inquiry and emphasized that it already maintains measures to protect customers. OpenAI said its models repeatedly encouraged individuals toward real-world support and professional help, and highlighted cooperation with law enforcement in the shooting cases. The company also noted new safeguards for minors and vulnerable users, including age prediction, parental controls, and features directing users to mental health resources.

The probe occurs amid broader regulatory pressure on AI companies pursuing major business milestones. Musk's SpaceX/Grok recently completed its IPO while facing EU investigations into antisemitic content and deepfake material. Similarly, Anthropic—another AI company preparing to go public—was directed by the Trump administration to shut down two online models for international users over national security concerns.

• OpenAI emphasizes existing safety measures, cooperative compliance, and new protections for vulnerable users
• Broader AI regulatory environment shows intensified scrutiny across multiple companies during IPO cycles